Shipping Policy

Last Updated: July 13, 2026

Thank you for shopping with SB7 STORE. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation with tracking information (if available).

Shipping Time

Estimated delivery times:

• Domestic Orders: 3–7 business days

• International Orders: 7–15 business days (depending on destination)

Delivery times are estimates and may vary due to weather, customs, holidays, or carrier delays.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, SB7 STORE may offer free shipping promotions on eligible orders.

Order Tracking

If tracking is available for your shipment, you will receive tracking details once your order has been dispatched. You can use the tracking number to monitor your shipment's progress.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

SB7 STORE is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Shipments

While we work with trusted shipping partners, delays can occasionally occur due to circumstances beyond our control.

If your order is significantly delayed or appears to be lost, please contact our customer support team, and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

• Your order number

• Clear photos of the damaged product

• Photos of the shipping package

We will review your request and arrange a replacement or refund if applicable.

International Shipping

Customers are responsible for any customs duties, import taxes, or additional fees required by their country's customs authorities. These charges are not included in the product price or shipping cost.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to modify or cancel it.

Contact Us

If you have any questions about shipping or your order, please contact the SB7 STORE customer support team. We are happy to assist you and ensure a smooth shopping experience.